Introduction: This guidance sets out how we as a chiropractic practice are changing our protocols and policies to prevent and limit risk of infection transmission of COVID-19 and to ensure the best possible care for the community during these unprecedented times.
Purpose: We, as chiropractic healthcare providers, are facing rapidly growing pressures to find ways to offer our expertise and support safely during this time, and for the future to come. As many patients need support, it is essential that we can streamline present assessment arrangements and prioritise care to prevent the transmission of COVID-19 whilst still being there to provide the vital care our patients need. This will be done by considering the patient’s presenting complaint and the nature of the patient symptoms. Our new assessment arrangements will also triage patients according to vulnerability and infection transmission risk, we will be taking into account the following factors -patient age, patient past medical history, current health status to determine the risk associated with receiving in-person assessment and treatment. This implementation plan together with ‘The Coronavirus Act’ enables us to make and apply person-centred decisions about who is most in need of care, and who might need to have care and support temporarily reduced or withdrawn to make sure we can maintain COVID-19 Infection control and prevention at our clinic.
Your health and well-being is of the utmost importance to us and we are doing everything to deliver a service that will keep you, your loved ones and our staff safe during this time.
Protocol: PATIENT SCREENING During this period, both NEW and EXISTING patients will be required to undergo a COVID-19 risk assessment. NEW PATIENTS All NEW patients may be offered a FREE telephone screening consultation by one of our team. During this remote consultation, you as a NEW patient will receive a COVID-19 disclosure email along with a Consent Form. You will need to respond to the COVID-19 disclosure questions online before you arrive for your in-person consultation and treatment.
Your chiropractor will review your disclosure form, assess your COVID-19 vulnerability and infection transmission risk. Based on your COVID-19 risk assessment and your current complaint, your chiropractor will then either decide to continue with in- person chiropractic care, or you will be offered a telehealth appointment in order to give you home care advice and recommend appropriate exercises and will then monitor your symptoms once you have followed the advice given. Wherever possible, if it is assumed that is safe for you to attend an in-person consult given the current COVID-19 situation, and if your chiropractor feels that you will require in-person assessment and treatment, we will make a booking for you. You will be offered the next available appointment. EXISTING PATIENTS All EXISTING patients will be able to book an in-person treatment/consultation unless they are considered infectious. You will be sent or given information about how CBH is monitoring and handling the COVID-19 infection threat and what responsibility you must take to keep yourself and our team safe. You will be asked on booking your appointment to answer a short questionnaire that will allow us to assess your COVID-19 risk. On the rare occasion when it is assumed that the risk is too great, your chiropractor will recommend you return home and she will call you to triage you at home. They will be able to suggest stretches, exercises and self-care to enable you to manage your condition from home until it is assumed it is safe for you to return for an in-person treatment.
ASSUMED AT RISK OF TRANSMISSION CRITERIA This is defined as: given contact between an infectious and a susceptible individual, a patient is currently or has recently shown signs and symptoms of COVID-19 or come in contact with the COVID-19 virus in the last 14-21 days. These individuals may increase the risk of transferring the virus to other people.
You will be considered infectious if you have:
How you can help yourself and others to stay safe:
ARRIVAL AT CLINIC
Many thanks for all your compliance and continued support. We hope to be running as normally as is possible and serving our patients as effectively and safely as we can.